Student Help Center

ASFA Facial Academy Customer Service & Student Support

Find the right resource for student login help, online course access, certificates, payment information, frequently asked questions, kits, and enrollment guidance.

100% Online Learning Access enrolled lessons from compatible devices
Certificate Resources Completion, ordering, and verification support
Support Monday–Saturday 10:00 AM–5:30 PM Pacific Time
Choose Your Support Path

What Do You Need Help With?

Select the option that best matches your situation so you can reach the right resource quickly.

Current Students

Get help with your account, lessons, assignments, course access, or certificate questions.

  • Password and login questions
  • Course access and lesson support
  • Assignment and completion guidance
  • Certificate assistance
View Student Resources

New Students

Compare ASFA programs and review tuition, course levels, online learning, and enrollment information.

  • Course selection guidance
  • Tuition and payment information
  • Online-learning questions
  • Enrollment support
Compare Facial Courses

Certificates & Records

Find certificate information, verification resources, and support for completed ASFA courses.

  • Certificate verification
  • Name or record questions
  • Completion documentation
  • Original certificate information
Verify a Certificate
Direct Support

Still Need Help?

Contact ASFA with your full name, enrollment email, course name, and a clear description of your question. For account or technical issues, include a screenshot when possible.

Office Hours Monday–Saturday
10:00 AM–5:30 PM Pacific Time